Thousands of Coloradans Locked Out of Their Smart Thermostats due to ‘Energy Emergency’

Unsplash
image_pdf
  • Save
image_print
  • Save
Colorado: Last week, Xcel Energy locked about 22,000 people out of their smart thermostats due to an “energy emergency.” Temperatures reached into the 90s in some areas of Colorado. The people who were affected had signed up for the AC Rewards program, which gives users rebates in exchange for allowing Xcel Energy to control their thermostats on the hottest days of the year to mitigate strain on the electrical grid. The thermostats were reportedly locked in at 78 or 79. This was the first time that customers were locked out of controlling their thermostats in the program’s six-year history. Critics lambasted the energy company’s ability to remotely control the thermostats and the larger implications for control.

Thousands of Coloradans were unable to adjust the temperature in their homes for hours on Tuesday after Xcel Energy locked their smart thermostats due to an “energy emergency.”

Temperatures reached into the 90s in some areas of Colorado on Tuesday, KMGH-TV reported.

The approximately 22,000 customers who were affected had signed up for the AC Rewards program, which gives users rebates in exchange for allowing Xcel Energy to control their thermostats on the hottest days of the year to mitigate strain on the electrical grid, according to 9News.

The program has approximately 45,600 participating customers in Colorado, Minnesota, South Dakota, and Wisconsin. There are 1.5 million Xcel Energy customers overall.

Tuesday was the first time that customers were locked out of controlling their thermostats in the program’s six-year history.

One customer noted that a message on their thermostat read they were locked out from adjusting due to an “energy emergency.”

“Normally, when we see a message like that, we’re able to override it,” Tony Talarico told KMGH-TV. “In this case, we weren’t. So, our thermostat was locked in at 78 or 79.”

The energy emergency was related to an unexpected outage in Pueblo, Colorado, along with high temperatures and air conditioner usage, according to Xcel vice president of customer solutions and innovation, Emmett Romine.

“It’s a voluntary program. Let’s remember that this is something that customers choose to be a part of based on the incentives,” said Romine.

“So, it helps everybody for people to participate in these programs. It is a bit uncomfortable for a short period of time, but it’s very, very helpful,” he added.

Participants in the program receive a one-time $100 bill credit when they enroll plus an additional $25 per year, 9NEWS noted.

Read full article here…

Visit our Classified ads.

Check out our Classified ads at the bottom of this page.

Recent stories & commentary

Classifieds

For classified advertising rates and terms, click here. The appearance of ads on this site does not signify endorsement by the publisher. We do not attempt to verify the accuracy of statements made therein or vouch for the integrity of advertisers. However, we will investigate complaints from readers and remove any message we find to be misleading or that promotes anything fraudulent, illegal, or unethical.

Subscribe
Notify of
guest
2 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
wilma
wilma
2 months ago

See my comment/solution under the [Russia Stops Natural Gas Flows To Europe…] article. And/or force el governmente (the control of the mind) to release the Nikola Tesla style free energy tech it has. Energy is not limited. Weasels controlling you and everything they can for evil fun and profit, is the problem. All shortages are manufactured, just like major wars. –And the people believe whatever the corpro-govt-media complex boob tube tells them.

Milton Farrow
Milton Farrow
2 months ago

We warned people converting to the smart meter was “dumb”